When you cannot create another assistant or add another resource, Raison shows Limits reached (in French, Quota atteint). From that message you can send a request. This is not the Premium card on the Usage page.
Request more from Create assistant or Add resource
Go to create an assistant, or open Add resource on a collection. If you are at the cap, the button shows a lock.
Hover the button, then select Upgrade.
Explain why you need more, and send the request.
The cap is the organization overall limit if you are Admin, or the per-member limit if you are Trainer.
If you open the create page anyway
The create flow can replace the form with a full page when your personal cap, the organization cap, or both are used. Use Back to leave. Contact support from that page opens a mail to [email protected].
That page does not offer the increase form. Use the locked Create assistant button, or write to support.
What happens next
This request is reviewed by Raison. It does not change limits by itself, and it is not a payment. To upgrade the whole organization, see Upgrade to Premium. To read the caps before you hit them, see Understanding your usage limits.
Related
Need help? Write to [email protected].