When Raison cannot save the Blackboard API connection, start on the Blackboard card. The API tab asks for the Blackboard URL only. Do not add an application key or secret on this form, and do not email secrets to support.
Check the URL in Raison
Sign in at app.raison.is as an organization admin. Open Organization, then Integrations. Under Learning management system, open Blackboard, then the API tab.
Enter the Blackboard URL of the site you intend, including https.
Select Save changes.
If it still will not save
Confirm you are saving as an organization admin. Disconnect, then save the URL again. Stay on this URL field rather than inventing extra credentials.
No courses appear after a successful save
The REST API integration in Blackboard may be missing, or its Learn User may not have the privileges to read the courses you expect. Re-check that registration in Blackboard setup.
Still stuck
Write to [email protected] with your Blackboard URL and the step that failed. Never include secrets.
Related
Need help? Write to [email protected].