This page is for organization Admins who want to empty all content from an organization while keeping the organization. Only an Admin can request a full wipe. Open Settings, then Organization, then Danger. There is no button that empties the organization on its own. You write to [email protected]. Support runs the wipe by hand and confirms within 48 hours when it is done.
A wipe is permanent and cannot be undone. Once support has run it, the wiped content cannot be recovered. Export anything you need before you ask.
Request a wipe
Switch to the organization, then open Danger. On Wipe all data, select the [email protected] button. The message is not pre-filled. Include the organization name so support can identify it.
Only an Admin sees Danger. If your role is Trainer, the Organization group shows Notifications only. Personal space has no Danger page. The wipe covers assistants, resources, and learner conversations associated with the organization. The organization itself stays. You stay signed in.
This is not the same as downloading a copy first. To export recent member actions as a CSV, see Export your organization's activity log. Do that before you ask for a wipe if you still need a record, because a wipe cannot be reversed.
Wipe, logs, organization, and account
The same Danger page has two other cards. Do not mix them up.
Wipe all data asks support to empty organization content. The organization membership stays. This is the action described on this page.
Delete activity logs asks support to delete this organization's activity logs. That card opens an email to [email protected] with the organization id already in the subject. It does not wipe assistants or conversations.
Delete organization is an in-app action. It removes the organization from the workspace. See Delete the organization.
Wiping organization data does not close anyone's Raison account. Closing your own account is under personal Settings, then Account. Removing a member is also different: it only drops their membership.
There is no retention slider in Organization settings.
Related
Need help? Write to [email protected].