Raison

Romain Morvant

How the AI works, what happens to your content, pedagogical guidance, and legal documents.

Trust, safety & AI

Learn how an assistant searches your attached collections to build answers, how to check its sources, and when it can look beyond the course.

How Raison grounds answers in your course materials

Common reasons an assistant gives a wrong answer, from the wrong type or collections to unready files and settings, and how to check each one.

Why an assistant sometimes gets it wrong

What a Raison assistant can do from your course materials, which tools it can offer, and the limits you and your learners should expect.

What the AI can and can't do

What to do when an answer looks wrong: retry it, check its sources, send it to a teacher, or report it to Raison.

Report a problem with an answer

Grounding, why it errs, what it can and can't do, report a problem.

How the AI works

Follow what happens to a file, page or note after you add it to a collection: processing, search, what learners see, and training.

How Raison uses the content you upload

Who can read an assistant conversation: the learner, people with access to the assistant, and anyone with a share link, plus how anonymization and memory work.

Who can see your conversations

How uploaded content is used, who sees conversations, and training.

Your content and your data

Prepare a first class session with an assistant: test it, make it public, choose how learners open it, and explain what it is for.

Guidance for teachers introducing an assistant to a class

How an assistant fits with academic integrity: what it is for, what copy-paste blocking and anti-cheat do not detect, and where to state your policy.

Academic integrity and AI assistance

What to know before using Raison with learners who are minors: what the product does not do, and which privacy controls you can use.

Using Raison with minors

Introducing an assistant to a class, academic integrity, and minors.

Sound pedagogical use

Where to read Raison's official Terms of service, and where you accept them when you create an account.

Terms of service

Where to read Raison's official Privacy policy, where it appears when you sign in, and how it differs from privacy settings in the product.

Privacy policy

How to report a copyright concern about content on Raison by email, and what to include so the content can be found.

Report a copyright concern

Terms of service, privacy policy, and copyright concerns.

Legal

Find out where Raison hosts your data: a core production environment in France (Microsoft Azure, Paris), with some sub-processors outside the EEA.

Where is my data hosted?

See which Raison sub-processors may process data outside the EEA and which safeguards govern those transfers.

Does Raison send data outside Europe?

Learn how Raison applies the GDPR and its commitments on DPAs, subprocessors and data deletion.

Is Raison GDPR compliant?

Learn whether your content is used to train AI models when Raison runs inference on Azure OpenAI Services.

Is my work used to train models?

See which categories of personal data Raison processes on behalf of its clients, and how sensitive data is handled.

What data does Raison process?

Find out how long Raison keeps data during a contract, after it ends or after account deletion, and in backups and technical logs.

How long is data retained?

Review Raison's security measures: Azure hosting in France, encryption, MFA, secrets management, monitoring and logging.

What security measures are in place?

Learn how to request a signed copy of Raison's standard Data Processing Agreement (DPA).

Can I get a DPA signed?

See your rights over your personal data, how to exercise them with Raison, and where to lodge a complaint.

What are my rights as a data subject?

Understand how the EU AI Act classifies Raison's assistants and assessments, and how obligations split between Raison and institutions.

How does Raison position itself with respect to the EU AI Act?

Hosting, transfers, GDPR, retention, security, DPA, and the EU AI Act.

Data sovereignty, GDPR & AI

Careers

Home

Blog

About

Terms

Privacy

Resources

Company

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.